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What are my options for Exede service packages?
Two packages are available:
- Exede12: supports up to 12 Mbps downstream as well as up to 3 Mbps upstream in areas covered by the ViaSat-1 satellite.
- Exede5: supports up to 5 Mbps downstream and up to 1 Mbps upstream for the majority of the remainder of the US.
In each coverage area, all plans have the best speed available — just pick the data plan that best fits your needs.
Do I receive the same speed regardless of which package I purchase?
No, Exede currently offers Boost 25 which doubles your speed up to 25 mbps.
What happens if I use more than my monthly data allowance?
If your data gets used up before the monthly reset date the download/upload will simply be slowed down. Your usage will get reset on a monthly basis, which means your data will be reset back to normal. You will be able to upgrade your plan at any time if you find that your data is frequently hitting its usage limit at no change fee.
Does the Exede service allow me to do more than I have been able to do previously with satellite internet?
Yes, with the Exede service you can now engage in all of what the Internet has to offer:
- Stream Videos
- Video Chat
- Share Photos
- Download and Stream Music
- Fast Web Browsing and Email
- Connect Multiple Computers, Smartphones, and Tablets